Android Telegram Keeps Switching Notification Sound To Default

This mode helps to eliminate just that. Up next is the Rest mode, which when switched on will enable only one notification sound per app depending on the time set. These timings can be chosen from. Send Uncompressed Media without Changing the File Extension. On WhatsApp and other messaging apps, you can send uncompressed media by changing the media extension to something like PDF or EXE. However, on Telegram, you don’t need to take this hacky route for sending uncompressed media files. Just select your media and tap on the 3-dot menu.

Back in Android 2.3 (Gingerbread), ringtones and notification sounds used to be housed under Sound in the Settings applet. With the newer versions of Android however, the settings can now be found under Audio Profiles, and with it, setting custom ringtones has never been easier.

When setting tones for the first time for the call ringtone, message ringtone or the notification sound, Android prompts you to select a choice and optionally to set a default by selecting ALWAYS instead of JUST ONCE.

In my device running Android 6.0 (Marshmallow), I get three choices with which I can select tones:

  • Media Storage – for picking from the default/stock tones the phone came with.
  • Custom Ringtones – for picking from your music.
  • File Explorer (including third party file managers) – for picking from any sound file stored in your storage (external or internal).

If you make the choice to ALWAYS use one of this, you won’t get a prompt to Complete action using… when selecting tones from here going forward.

Just Once or Always

Revering to get all the choices by clearing the set defaults is possible however this may be quite unintuitive for some as I soon found out. This is what you’ve to do.

Clear the Current Default for Ringtone and Notification Sound

1. Go to Settings and select Apps.

2. On the upper right part of the page beside the gear icon select the three dots. There you’ll get two choices:

  • Show system
  • Reset app preferences.
App Options

Now you can accomplish this in two ways:

  • The first and the quickest is that you can select Reset app preferences and be done with it. However, note by doing this you also do a system-wide clearing of defaults for other apps (e.g. default launcher, browser, file manager etc.). It also does clears the permissions, so you’ll have to allow apps access to various permissions all over again.
  • The second is that you clear the default for the specific app without interfering with the set defaults and permissions for other apps. To do this:
Android Telegram Keeps Switching Notification Sound To Default

If default is set to Media Storage or Custom Ringtones

3. Select Show System to display System Apps.

4. Scroll down and select Media Storage.

Select Media Storage

5. In the Media Storage settings scroll down and under Open by default it should read Some defaults set.

Some defaults set

6. Select it and tap on the CLEAR DEFAULTS button.

Clear the Default

That should clear the default.

If default is set to File Explorer or other File Manager

6. Scroll down and from the list of apps select File Explorer or the File Manager you chose (e.g. MiXplorer).

7. In the app’s settings scroll down and under Open by default it should read Some defaults set. Select it and tap on the CLEAR DEFAULTS button.

Android telegram keeps switching notification sound to default video
Clear Default for File Explorer

Now go back to Audio Profiles and try changing the call ringtones or notification sound. You should now get the prompt to complete the action using any of the choices above.

This guide is specifically for Google’s “Messages” app (com.google.android.apps.messaging) – this is the default / stock messages app that comes with many new Android phones, including the newest Pixel 4A model. However, some of the advice about generic notifications settings is applicable to all apps and Android in general. Especially for apps that have their own notification controls.

The Issue

The problem is pretty straightforward.

After getting a brand new phone (Pixel 4a, with Android 10), incoming text messages / SMS no longer triggered an audible notification sound. Even after tweaking global notifications settings and setting ringer volume to maximum, no text messages could trigger an audio alert. There would be a visual notification shown, but no sound.

Searching across the internet, it is clear this is not an isolated incident. At first, I was going to blame myself, but when the same exact thing happened to some one else I knew, I realized there is a clear issue at hand.

The Fix

After tweaking every setting I could find related to notifications, I finally found the solution in a menu buried several layers deep. Turns out that Messages has its own notifications settings that override global settings, and for some reason, the notification sound was set to none! Setting it to any other sound option fixed it.

There are a few ways to get to this buried setting.

  1. Open the “Messages” App
  2. Tap the three dots in the upper right to open the menu, then select Settings
  3. Tap the Notifications menu option
  4. Tap the Incoming messages menu option
  5. Make sure the setting on this page is set to “Alerting” and not “Silent”. Now look towards the bottom of the screen and tap the Advanced label to expand the advanced sub menu
  6. In advanced sub menu, look for the Sound option. If it is set to None, then this is definitely your issue!
  7. Tap the Sound option and select one of your ringtones / notification; this will be the sound that plays when you get a new message. Make sure to hit save!
  8. You are done! Try to test it by having someone send you a text message. Or use a site like this one to test it.

Alternatively, you can get to the setting by starting a slightly different way:

  1. Long press the “Messages” app icon in your app drawer or home screen, and tap the App Info option or icon
  2. Tap the Notifications option
  3. You can now start on step 4 of the above section.
Android telegram keeps switching notification sound to default app

If you want to see these steps in action, below is a screen recording I made:

You can also find the video above here.

If this fix did not solve your issue, feel free to explore the “Further troubleshooting” section below.

Android Telegram Keeps Switching Notification Sound To Default Browser

The Culprit / Theories

Android telegram keeps switching notification sound to default mode

Since I observed this issue happening to two different users who were both switching to new phones (with Android 10), my guess is that it has to do with Google’s protocol for device migration and setting sync (related: backup overview). My theory is something like this:

Sound
  1. User is on an older version of Android. They have their messaging app notifications set to either default notification sound, a system specific sound, or a custom sound
  2. User gets a brand new Android phone and / or upgrades to Android 10+
  3. The Android setup process tries to transfer the old setting, but the previous setting is not an option on the new phone. This could be because the ringtone file did not get transferred over, the previous user used a system level notification sound which was deprecated in Android 10, or some other reason.
  4. Rather than default to a specific notification sound, the system defaults to null / None.

If I could talk to a Google engineer, I would point out that this feels like a UX process that could be improved. I would argue that the majority of users probably want some sound set as the default, even if they can’t keep their old setting.

Further troubleshooting

If the above fix did not solve your issue, here are some further things you can try (in combination with making sure the above has been tried):

  • Make sure there is a default notification sound set:
    • Search: “default notification sound”
    • Path: Settings -> Apps & Notifications -> Notifications -> Advanced -> Default notification sound
  • Make sure “Do Not Disturb” mode (aka DND) is OFF
    • Search “do not disturb” OR “dnd”
    • Path: Settings -> Sound -> Do Not Disturb
    • You can also toggle DND through the Android pull down shade, and depending on your settings, you might also have DND configured to turn on automatically based on schedule and/or other triggers
    • If it is ON, you should see a persistent icon in the status bar that looks something like this:
  • Make sure your Ring volume is not set to zero / vibrate only
    • It used to be that “ringtone” volume was separate from “notifications” volume, but starting with Android 10 (?), these have been combined into one setting: “Ring volume”. If it is set to zero or vibrate only, then no notifications will emit sound (unless there is an app-specific override?)
      • If it is set to vibrate only, you should see this icon in your status bar:
      • If it is set to zero and vibrate is off, you should see this icon in your status bar:
    • Warning: Using the physical rocker buttons on your phone to adjust volume no longer adjusts the ring volume (starting with Android Pie?) – it adjusts the Media volume. I agree with those dissenting that this is a silly change for Android to make.

Android Telegram Keeps Switching Notification Sound To Default Mode

This video does an excellent job of covering an exhaustive list of reasons why incoming messages might not be triggering audio alerts:

Android Telegram Keeps Switching Notification Sound To Default Video

It is also uploaded here, and here.