Microsoft Office 2011 Activation Server Unavailable

Posted By admin On 15.09.21

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Microsoft Office 2011 Activation Server Temporarily Unavailable
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The client or server will activate if the count is high enough. Clients will activate if the count is 25 or higher. Servers and volume editions of Microsoft Office products will activate if the count is five or greater. The KMS only counts unique connections from the past 30 days, and only stores the 50 most recent contacts. This problem can also occur if you are trying to activate Office 365 on a computer on which an older version of Microsoft Office was previously installed. So, let us go ahead and take a look at some of the methods that are known to fix Microsoft Office Activation errors on a Windows computer. Run Office as an Administrator.

If you're having problems getting shared computer activation to work when you deploy Microsoft 365 Apps to shared computers in your organization, try the following to fix the problem.

Tip

You can download and run the Microsoft Support and Recovery Assistant to install Microsoft 365 Apps in shared computer activation mode.

Check that your Office 365 plan supports shared computer activation

To use shared computer activation, you must have an Office 365 (or Microsoft 365) plan that includes Microsoft 365 Apps and that supports shared computer activation.

Note

You also can use shared computer activation with the subscription versions of the Project and Visio desktop apps. You just need a subscription plan that includes those products.

Verify that shared computer activation is enabled for Microsoft 365 Apps

Here are two ways that you can check whether shared computer activation is enabled on the computer that has Microsoft 365 Apps installed.

Open any Office program, such as Word. Go to File > Account > About Word (or whatever the name of the app is). On the second line from the top, underneath the MSO version number, you should see Shared Computer Activation, instead of a Product ID, like in the following screenshot.
Use Registry Editor, and go to HKEY_LOCAL_MACHINESOFTWAREMicrosoftOfficeClickToRunConfiguration. There should be a value for SharedComputerLicensing with a setting of 1.

Verify that activation for Microsoft 365 Apps succeeded

On the shared computer, after you open any Office program, go to the following folder:

%localappdata%MicrosoftOffice16.0Licensing

If activation succeeded, there are some text files in the folder, like in the following screenshot. Don't make any changes to these files.

If you've configured the licensing token to roam, these text files will appear in the folder that you've specified.

Review error messages for shared computer activation

If you're having problems using shared computer activation, you might get one of the following error messages.

The products we found in your account cannot be used to activate Office in shared computer scenarios.

This error means that you don't have an Office 365 (or Microsoft 365) plan that includes Microsoft 365 Apps and that supports shared computer activation. Therefore, you can't use shared computer activation.

UNLICENSED PRODUCT Most features are turned off because a shared computer license isn't available.

This error means that a licensing token wasn't obtained from the Office Licensing Service on the internet. Office is now in reduced functionality mode. The user can view and print Office documents, but can't create or edit documents.

You can try these steps to fix this problem:

Check that the user is assigned a license for Microsoft 365 Apps.
Check that the user signs in with her user account for Office 365 if the Activate Office dialog box appears when the user opens an Office program.
Check that there is connectivity between the shared computer and the internet.

Sorry, we cannot verify the license currently installed for this product.

This error means that Office has a problem with the user's licensing token on the shared computer. The user should make sure to sign in to Office with his user account for Office 365 so that Office can obtain a new licensing token from the Office Licensing Service on the internet.

PRODUCT NOTICE Your shared computer license expires on <date> and we're having trouble renewing it.

This error means that Office tried to renew the licensing token automatically, but there was a problem. One possible cause for this is that the shared computer wasn't connected to the internet when Office tried to renew the licensing token with the Office Licensing Service.

The licensing token is valid until the date listed in the error message. The user can continue to use Office apps to create, edit, and print documents. The user can choose Renew to try to renew the license before the license token expires.

Sorry, this Office 365 account has recently been used to activate too many computers.

Microsoft places a limit on the number of shared computers that a user can activate Office on in a given time period. This error means that the user exceeded that limit.

Microsoft Office Activation Error 0x80072EFD reading “We couldn’t contact the server” is known to occur in Office 365, Office 2016 and other versions of the program.

We Couldn’t Contact the Server Error 0x80072EFD in Office

As mentioned above, Microsoft Office Activation Error 0x80072EFD usually appears with a message reading “We couldn’t contact the server. Please try again in a few minutes”.

In certain cases, Microsoft Office gets deactivated after Windows update and opening a Microsoft Office file results in error messages reading “Unlicensed Product”, Product Deactivated or We are sorry something went wrong, please try again later.

This problem can also occur if you are trying to activate Office 365 on a computer on which an older version of Microsoft Office was previously installed.

So, let us go ahead and take a look at some of the methods that are known to fix Microsoft Office Activation errors on a Windows computer.

1. Run Office as an Administrator

It is possible that Microsoft Office is not being activated on your computer due to permission issues. To fix this, simply try to run any Microsoft Office program (Word, Excel, Power Point) as Administrator.

Type Name of the Microsoft Office program in Search bar > right-click on the Office Program in search results and click on Run as Administrator option.

On the confirmation pop-up, click on Yes to Run the problematic Microsoft Office Program as Admin.

2. Fix Date & Time On Your Computer

Microsoft Office activation can fail if the date and time settings on your computer are not correct.

Right-click on Time & Date icon located in the taskbar and click on Adjust date/time option in the menu that appears.

If Time & Date Icon is missing on your computer, click on Start > Settings > Time & Language.

On the next screen, make sure that your Time Zone is correct and the Date and time as displayed is correct.

If the time is not correct, you can refer to this article: How to Fix Slow or Incorrect Windows Computer Clock

3. Flush DNS & Renew IP Address

The problem could be due to network connectivity issues.

Open Command Prompt as Admin > type ipconfig /release and press the enter key. This will release the current IP Address of your computer.

Next, type ipconfig /flushdns and press the enter key > type ipconfig /renew and press the enter key to renew the IP Address of your computer.

Close the Command Prompt window and try to activate Microsoft Office on your computer.

4. Check Microsoft Office Subscription

Open any web browser on your computer and go to the Office 365 portal (https://portal.office.com). Login to your Microsoft account using your Email Address and Password linked with the subscription.

Make sure that a valid subscription of Microsoft Office is assigned or available in your user account.

5. Repair Microsoft Office

The problem of Microsoft Office not activating on your computer might be related to corrupted program files.

Open Control Panel > switch to “Large icons” view and click on Program and Features.

On the next screen, right-click on Microsoft Office and click on the Repair option in the contextual menu.

After the repair process is completed, restart your computer and see if you are still getting Microsoft Office Activation error on your computer.

6. Disable Proxy Servers

If you are using a Proxy Server (VPN), Microsoft Office activation error might be due to a misconfiguration in proxy connections or Microsoft’s website being unable to connect to your proxy server.

To confirm, disable the proxy server and see if you are able to activate Microsoft Office.

Go to Settings > Network and Internet > select the Proxy tab in left-pane. In the right-pane, disable Automatically detect settings option, located under ‘Automatic Proxy Setup’ section.

On the same screen, scroll down and disable Use a Proxy server option under manual proxy section.

7. Temporarily Disable Antivirus Program

Sometimes, the antivirus program installed on your computer can end up blocking Microsoft’s websites, leading to Microsoft Office activation errors.

To confirm, temporarily disable Antivirus program on your computer and see if this helps in fixing the problem of Microsoft Office activation error on your computer.

Microsoft Office 2011 Activation Server Temporarily Unavailable

Right-click on the Antivirus Program icon in the system tray and click on Disable Auto Protect.

Next, select the time period up to which you want to disable Antivirus program and click on OK.